This was the first time, but definitely not the last time I buy a wig from this website...it came out of the box, absolutely beautiful...I put it on and fixed it a little here and there with my fingers...it was so much more than i even expected. i didn't want to take it off! the quality, the colour, the cut...could not have been better...i am already looking at some different styles...i got the strawberry glaze...it was so pretty i had my hairdresser colour my hair with the same highlights...wow, how much fun it has been wearing this beautiful wig.